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What You'll Learn
You can’t improve what you don’t measure. Tracking deliverability helps you identify issues before they harm your sender reputation. This lesson covers key metrics, monitoring tools, and how to turn data into actions that keep your emails landing in the inbox.
📖 Tracking & Monitoring Email Deliverability
Lesson 15
2 min read
Interactive
Why Monitoring Matters
- Email deliverability is dynamic — today’s good practices may not work tomorrow.
- Monitoring helps detect issues early, like rising bounce rates or spam complaints.
- Without tracking, you’re flying blind.
Key Deliverability Metrics
- Delivery Rate – % of emails accepted by recipient servers.
- Inbox Placement Rate (IPR) – % of emails landing in inbox vs. spam.
- Bounce Rate – % of emails that fail to deliver (hard vs. soft bounces).
- Open Rate – % of recipients who open your email.
- Click-Through Rate (CTR) – % of recipients who click links.
- Spam Complaint Rate – % of users marking your emails as spam.
- Unsubscribe Rate – How many opt-out per campaign.
Tools for Monitoring Deliverability
- Postmaster Tools (Google, Microsoft, Yahoo) → See how ISPs view your emails.
- Dedicated Deliverability Tools:
- GlockApps
- MailTester
- Postmark’s Dashboard
- SendForensics
- Reputation Monitoring:
- Return Path Sender Score
- Talos Reputation Center (Cisco)
- Microsoft SNDS
Ongoing Monitoring Checklist
- Check bounce logs after every campaign.
- Monitor open & click rates regularly for sudden drops.
- Set up alerts for spikes in spam complaints.
- Test deliverability across providers (Gmail, Outlook, Yahoo, Apple Mail).
- Track domain & IP reputation monthly.
Turning Data Into Action
- High bounces? → Clean your list.
- Low opens? → Improve subject lines & segmentation.
- Spam complaints rising? → Check content + sending frequency.
- Poor inbox placement? → Revisit authentication (SPF/DKIM/DMARC).
🥋 Sensei Tip
“Deliverability is like a dojo belt test — you don’t pass once and forget. You must keep proving your discipline every campaign.”
⏱️ Est. reading time: 2 minutes
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